Commercial construction

National mechanical contracting, facilities and home services company

ISO9001 compliance and quality systems development

QUALITY SYSTEMS MANAGER

After being introduced to her book "Tribal Knowledge" while completing my Lean Six Sigma Green belt several years ago, I jumped at the chance to get to work with her while I was Leading the Quality group for a large mechanical contractor. From day one, she helped calm nerves and dispel many fears that the leaders and parties involved had of beginning an ISO-based Quality program. Everyone found her highly relatable and she set a tone that was embraced by all of "Only What's Needed". I highly recommend bringing Marnie on board to help with your new quality initiatives or to take a look at your current state to help drive your quality and improvement goals.