What’s going on with ISO 9001?  And how does it affect my organization?

As a representative on TAG176 (the group representing the US in all things ISO), and also working at the international level...

The past few years have spawned seismic shifts in how businesses operate.  The shift to virtual and working from home to hybrid workforces and everything in between revealed opportunities as well as s...

This series explores how to ignite excitement and make quality relevant in your organization.  This is the number one barrier for quality within organizations - getting the necessary buy-in, support a...

This series explores how to ignite excitement and make quality relevant in your organization.  This is the number one barrier for quality within organizations - getting the necessary buy-in, support a...

Let me help improve your quality system by providing a simple improvement tool that everyone can benefit from.   

One of the biggest reasons internal audit programs struggle to stay on track, and ...

Let me help improve your internal audit program by providing a simple improvement tool that everyone can benefit from.   

One of the biggest reasons internal audit programs struggle to stay on tra...

This is a 52 week discussion of ISO9001:2015. Each week, we discuss a specific clause of the ISO9001:2015 standard in detail and look for ways to trim the fat. (As a member of TAG/TC176, the committee...

This is a 52 week discussion of ISO9001:2015. Each week, we discuss a specific clause of the ISO9001:2015 standard in detail and look for ways to trim the fat. (As a member of TAG/TC176, the committee...

This is a 52 week discussion of ISO9001:2015. Each week, we discuss a specific clause of the ISO9001:2015 standard in detail and look for ways to trim the fat. (As a member of TAG/TC176, the committee...

...LEADERSHIP, CHARISMA, INTEGRITY AND TRUST

CEOs invest in "quality", "continuous improvement" and "operational excellence" teams, programs and projects and rely on them to lead the organization tow...