How QUALITY PROFESSIONALS manage influence v authority

The quality profession is unique and offers its own unique set of challenges such as a perceived imbalance between responsibility and authority.  And managing this issue is bedrock for the success of ...

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How Quality Supports Balance Between Human Workers and Intelligent Robots

 

This series explores how to ignite excitement and make quality relevant in your organization.  "Quality" is very rarely seamlessly assimilated into daily operations.  This series will dive into what t...

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