How QUALITY PROFESSIONALS manage influence v authority

The quality profession is unique and offers its own unique set of challenges such asĀ a perceivedĀ imbalance between responsibility and authority.Ā  And managing this issue is bedrock for the success of ...

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A quality system CAN'T be non-value added

This series is for EXECUTIVES and high-level leadership who want toĀ ignite excitement and make quality relevant in your organization.Ā  "Quality" is very rarely seamlessly assimilated into daily operat...

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