ISO9001:2015 52-Wk Challenge (Wk 27) 8.2.1 Customer communication
8.2 Determination of requirements for products and services
8.2.1 Customer communication
This week’s discussion is about customer communication, and the requirement is that first, there must be a de...
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Marnie Schmidt
Marnie Schmidt
President
Coach/Mentor/Ambassador, Operational Excellence, Champion of Lean & Six Sigma, ISO9001. 14001, 45001. Dynamic and motivated with experience transforming organizations. Certified Lean Six Sigma Black Belt with 20+ years of experience in process improvement for many industries – automotive (metal stamping, steel, CNC machining, plastics, injection molding, blow molding, thermoplastic extrusion, heat treat, plating, painting, packaging), aerospace, defense, electronics/electrical, consumer products, environmental services, lead acid battery recycling (secondary lead smelting), commercial construction, logistics and transportation.
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