7.1.3 Infrastructure 

Boy oh boy!  Last week really got people talking.  “People talking about people” is always exciting.  Many of you made the point that the most important resource is always the p...

7.1.2 People

“To ensure the organization can consistently meet customer and applicable statutory and regulatory requirements, the organization shall provide the persons necessary for the effective op...

(7 Support, 7.1 Resources) 7.1.1 General 

Welcome back to the discussion everyone!  Your input and feedback is helpful in how this discussion is created each week and it’s exciting to hear about the ...

6.3 Planning of changes

Our discussion the past several weeks has been about building infrastructure –  “pouring footings”, as it were, for the quality management system.  We’ve drawn a line in the s...

6.2 Quality objectives and planning to achieve them

“What is the Goal?”  For any of you old-schoolers, you’ve probably read the old classic, “The Goal”, by Eliyahu Goldratt.  This story is intended t...

Marnie Schmidt LLC recently partnered with Monin Gourmet Flavorings and would like to recognize them as their newest “Waste Warrior”.  A multinational company, Monin identified “information sharing” a...

(6 Planning for the QMS) 6.1 Actions to address risks and opportunities

Relying on luck isn’t much of a strategy when creating a robust quality management system.  This is why the standard has been r...

5.3 Organizational roles, responsibilities and authorities

Last week’s discussion focused on creating, communicating and understanding the organization’s mission and commitment to quality.  Your home...

5.2 Quality Policy

This clause is pretty straightforward.  Or is it?  I find the word “policy” to be awkward.  “Policy” sounds so regulatory and “police-y”.  Perhaps this is why this seemingly straig...

(5) 5.1 Leadership and commitment

This is a 52 week discussion of the proposed 2015 revision of ISO9001. We challenge you to follow us each week, and review your QMS from top to bottom with us. By ye...