What’s going on with ISO 9001?  And how does it affect my organization?

As a representative on TAG176 (the group representing the US in all things ISO), and also working at the international level...

Does your organization have both a “lean” or “CI (continual improvement)” department AND separate groups who manage the classic quality functions (such as inspection, calibration, internal audits), an...

Do you want your internal audits done for a lower cost, with better results? 

Join the trend!  You can STAY COMPLIANT with ISO9001, but still get professional help with your internal audits.

One of ...

Many organizations have a tendency to identify MOST of their nonconformances as ROOT CAUSE = TRAINING.  

In order to realize REAL improvement, organizations should avoid this practice.  Or at least, ...

Getting ISO9001 certification is a big goal for many small businesses.  And it can be a daunting task.  Where to start?  Who should lead?  What to do?  How to create a system?

Unfortunately, most sma...

The MOST COMMON complaint I hear about having a "Quality Program" is that all the work and aggravation just isn't paying off.

Whether your quality program is failing, your business isn't realizing be...

The past few years have spawned seismic shifts in how businesses operate.  The shift to virtual and working from home to hybrid workforces and everything in between revealed opportunities as well as s...

The quality profession is unique and offers its own unique set of challenges such as a perceived imbalance between responsibility and authority.  And managing this issue is bedrock for the success of ...

Leverage the benefits of ALL your quality efforts to get maximum results!

Read TRIBAL KNOWLEDGE - The Practical Use of ISO, Lean and Six Sigma Together.

ISO9001 isn't enough by itself.  Lean has its...

Let me help improve your quality system by providing a simple improvement tool that everyone can benefit from.  This is your own, on demand interpreter to translate ISO9001 into Plain English!  A shor...