The MOST COMMON complaint I hear about having a "Quality Program" is that all the work and aggravation just isn't paying off.

Whether your quality program is failing, your business isn't realizing be...

The past few years have spawned seismic shifts in how businesses operate.  The shift to virtual and working from home to hybrid workforces and everything in between revealed opportunities as well as s...

The quality profession is unique and offers its own unique set of challenges such as a perceived imbalance between responsibility and authority.  And managing this issue is bedrock for the success of ...

Leverage the benefits of ALL your quality efforts to get maximum results!

Read TRIBAL KNOWLEDGE - The Practical Use of ISO, Lean and Six Sigma Together.

ISO9001 isn't enough by itself.  Lean has its...

Let me help improve your quality system by providing a simple improvement tool that everyone can benefit from.  This is your own, on demand interpreter to translate ISO9001 into Plain English!  A shor...

This series explores how to ignite excitement and make quality relevant in your organization.  "Quality" is very rarely seamlessly assimilated into daily operations.  This series will dive into what t...

This series is for EXECUTIVES and high-level leadership who want to ignite excitement and make quality relevant in your organization.  "Quality" is very rarely seamlessly assimilated into daily operat...

This series explores how to ignite excitement and make quality relevant in your organization.  This is the number one barrier for quality within organizations - getting the necessary buy-in, support a...

This series is for EXECUTIVES and high-level leadership who want to ignite excitement and make quality relevant in your organization.  This is the number one barrier for quality within organizations -...

Make 2022 different.  Does your organization struggle to get internal audits done on time?  1 big reason = internal auditors don't have confidence that they really know what they're doing.  Your audit...